Obtained medical records of a customer

After an unnamed customer reported being raped by an Uber driver in India in December 2014, Uber executive Eric Alexander obtained her medical records and showed them to CEO Travis Kalanick and SVP Emil Michael.  As of June 2017, Alexander had left Uber.

In a June 2017 lawsuit, the customer filed a lawsuit against Uber as well as Alexander, Kalanick, and Michael for intrusion into private affairs, public disclosure of private facts, and defamation. In addition to noting the impropriety of Uber managers obtaining and examining her medical records without her consent, she flagged the inconsistency between Uber’s public claims (“We will do everything … to help bring this perpetrator to justice and to support the victim”) and its actual action.