In September 2017, Transport for London informed Uber that TfL will not renew Uber’s license to operate in London after September 30, 2017. TfL summarized its concern as Uber being “not fit and proper to hold a private hire operator license” based on a series of deficiencies including:
- Its approach to reporting series criminal offenses
- Its approach to how medical certificates are obtained
- Its approach to how Enhanced Disclosure and Barring Service checks are obtained
- Its approach to explaining the use of Greyball in London, software that could be used to block regulatory bodies from gaining full access to the app and prevent officials from undertaking regulatory or law enforcement duties
London Mayor Sadiq Khan said the ruling was appropriate because “companies must play by the rules.”
Uber appeared like to challenge the ruling in court, and could continue operation during litigation.