Market Intelligence team used surreptitious practices to prevent sensitive information from emerging in legal disputes

Uber’s Competitive Intelligence group used surreptitious practices to communicate with others in Uber in order to avoid creating digital records that could be used in future legal disputes.

Some employees used the Wickr service, which automatically deletes communications after a preset period.

Some employees used special devices for hiding communications. These “non-attributable” devices could not be easily traced back to Uber. Reporting from a hearing, a Tweeter reported Judge Alsup asking who supplied these devices to employees. An ex-Uber employee explained that Uber used third-party vendors so that the expense would stay off of Uber’s books.

The ex-employee confirmed the purpose of these methods: “to evade, impede, obstruct, influence several ongoing lawsuits against Uber.” He said email was a last resort because the messages could be used in litigation. He continued: “There was legal training around the use of attorney-client privilege markings on written materials and the implementation of encrypted and ephemeral communications intended to destroy communications that might be considered sensitive.”