Multiple drivers rejected blind passengers with service dogs

Multiple blind passengers reported Uber drivers refusing to transport them and their service dogs.

A key lawsuit challenging Uber’s treatment of blind passengers was National Federation of the Blind of California, et a., v. Uber Technologies, Inc.: Second Amended Complaint. Decision denying Uber’s motion to dismiss (including finding that Uber may be liable under the public accommodation provision of the Americans with Disabilities Act). Settlement agreement. Other case documents.