When Uber driver stole passenger’s bag, Uber falsely told police that the trip did not occur

Uber passenger Dane Wilcox reports the saga of a ride in an Uber in Boston. He told the driver he was leaving a bag in the passenger compartment as he unloaded luggage from the trunk — but then the driver drove off. When the driver didn’t return his calls or voicemails, he sought assistance from Uber and ended up filing a small claims lawsuit against Uber.

Meanwhile, in response to Wilcox’s police report, an officer tried to investigate, but Uber falsely told the investigating detective that the driver at issue had not worked for Uber for two years, and that the company had no record of the ride — both provably false. Based on these false statements which impeded the investigation, the small claims court awarded Wilcox the full $4000 he sought.

See also coverage by Ars Technica.