Charged nonexistent “Logan Massport Surcharge & Toll”

In 2013-2014, Uber charged a nonexistent $8.75 “Logan Massport Surcharge & Toll” for rides to or from Boston’s Logan airport.  Uber’s web site said was to “cover… Massport fees and other costs related to airport trips.”  But neither Massport nor Logan airport charged any such fees.  Furthermore, Uber charged an “East Boston Toll” of $5.25, but the largest toll any UberX driver was actually obliged to pay was $3.50.  Uber reimbursed drivers for the actual toll and retained the remainder.

Cullinane et al v. Uber Technologies, Inc. No. 1:14-cv-14750-DPW. Massachusetts District Court. December 30, 2014.  Complaint.  Supreme Court briefing as to Uber’s motion to compel arbitration and avoid litigation (also restating and summarizing merits of the case).